‘[They] told me to kick rocks when I tried to complain’: Airline sides with Karen couple, displacing seething passengers in middle seats

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    Blue - BELT WHILE SEATED
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    Font - Posted by u/doubleAAdam 5 hours ago Got bumped to a middle seat because of some Karen and her cheap hubby
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    Font - My wife and I were travelling across the country on a Delta flight. I paid extra for the "Main Cabin" (this is an upgraded ticket that allows you to select your seats, and priority boarding. The additional expense is anywhere between 60-80 dollars round trip)to ensure we were sitting together.
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    Font - Imagine my surprise once got to the gate and realized we were not only not sitting together but we were BOTH in middle seats. I went to the agent and she said "You should have asked sooner"... So now we're on the plane and this couple
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    Font - stops at our aisle and the wife says "Aren't we in row 42?" He says, "No, i was in row 42 you are in row 48 but i got them to move me because you were so upset" She says, "Oh that's right, next time don't be so cheap and pay for the upgrade"
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    Font - My wife and I looked at each other across the aisle from our middle seats with literal fire in our eyes. This cheap a managed to displace me and my wife from the seats we selected because he was trying to save a buck on a sold out
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    Font - flight. And to make matters worse, scumbag DELTA told me to kick rocks and read the fine print when i tried to complain.
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    Font - Edit: This is taking off so I'm only gonna say this once. I did not mess up when booking the flight. Delta has already confirmed that my seats were booked and they did me dirty. This is not a point of contention.
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    Font - BeeOk8797 4 hr. ago Ahhh flying in 2023. Greyhound for the skies. I feel your pain.
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    Font - limbodog 3 hr. ago ● Remember when we paid all that money from the federal government to bail out the airlines? Good times. Good times.
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    Plant - lomeinrulzZ. 2 hr. ago If you used a credit card you should do a charge back because delta. fi
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    Font - Move Difficult 1908. 2 hr. ago I got 10K miles from United for a seat that wouldn't recline. I'd keep escalating.
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    Font - Gunny576 29 min. ago Yes, they can file an FTA complaint. I had to do that to get southwest to fully refund my ticket from the meltdown they had last Christmas that left me stranded without means of returning home.
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    Font - I had already exhausted their complaint lines, Twitter, and even emailing higher ups is the company I had anecdotally heard were helping. But once I filed the complaint, I got my ticket paid back in full.
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    Font - Intelligent Moose_88. 45 min. ago "While you're closing the case, go ahead and close my rewards account as well. I'll never fly with you again, and I'll be retelling this story any time anybody I know considers flying Delta."
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    Font - gertalives. 37 min. ago Honestly they don't care about this kind of threat because it won't trace back to whoever ignores it. Public posts on their official social media are a different story;
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    Font - the airlines have social media teams responsible for keeping their image clean.
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    Font - Doobieous1411.9 min. ago Just recently had a similar rough experience with Delta on an international flight. Delays led to a +8hr addition to the total trip along with an extra stop and long layover. To top it off, me and the lady weren't able to sit
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    Font - together, and my seat on the overseas flight had a broken entertainment system. Got the same response; 5K miles and pretty much "doubt we can do more for you". Flying is so much fun these days....
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    Font - Nervous_Hippo8855 3 hr. ago Delta moved one of us without asking and tried to lie. I had my boarding pass and proved they moved me to sit a family that did not pay for seats together.
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    Font - doubleAAdam OP • 3 hr. ago This is exactly the s that drives me crazy. You are displacing the people who paid to make sure they had seats with the people who thought they could wheel and deal at the gate.
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